Open Chrome Browser > click on 3-dots Menu icon > More Tools > Clear Browsing Data. Move to the next steps, if Save As option is not available or you are still unable to download the file. Instead of clicking on the Download button or link provided by the website, right-click on the download link and select Save As option in the contextual menu. If you are still unable to download the file, you should be able to fix the problem using troubleshooting steps as provided below.
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